Privacy Policy

The information a Member provides to the company when completing the Loyalty Program is processed in accordance with the Company’s Privacy Statement. Communication of relevant/correct information is important to administering the Loyalty Program and providing each Member with the opportunity to maximize his benefits.

Information we may collect

We collect information supplied by you via the Website, or any My Rewards Club program customer service channel including without limitation on the phone, in-store, via email or SMS. We also collect information when you visit our Website. We may collect some of this information even if you are not a registered My Rewards Club customer. This information may include:

• contact and personal details such as: name, phone number, email address, date of birth, gender, nationality
• website statistical information such as: your location, the URL you use to access the Website, browser or device type, your computer’s IP address and domain type, which pages you visited, search terms you entered
• transactional information such as: the date you joined the My Rewards Club Program, Points you accrued and the transactions on which these accrued, Points you redeemed, Points which lapsed, items you purchased through Points redemptions and preferences you have indicated to us
• information you supply to us via online or offline surveys or competitions, or through any other My Rewards Club platforms

Where you provide the information of a third party to us, you are confirming that you have their consent to do so.

What are cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

How we use cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the site. Therefore it is recommended that you do not disable cookies. This Cookies Policy was created with the help of the Cookies Policy Generator from

Cookies we use

(a) Account-related cookies: if you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out;

(b) Login related cookies: we use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in;

(c) Email newsletters related cookies: this site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users;

(d) Orders processing related cookies: this site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly;

(e) Surveys related cookies: from time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages;

(f) Forms related cookies: when you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence;

(g) Site preferences cookies: in order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third-party cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

(a) This site uses Google Analytics, which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

(b) From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimizations our users appreciate the most.

(c) As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

(d) The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you. For more information on Google AdSense see the official Google AdSense privacy FAQ.

(e) We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Instagram, Facebook will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

Need help?

If you have any questions or if you wish to provide any feedback with respect to My Rewards Club Program, or would like to cancel or amend anything in your personal information or you simply wish to know your points balance, please contact our Customer Service for My Galeries loyalty program in UAE or My Home loyalty program in Lebanon:

My Galeries Support
You can call us on +971 4 339 9933, WhatsApp us on +971 54 7921117 or email us on

My Home Support
You can call us on +961 1 905050, WhatsApp us on +961 76 555520 or email us on